Terms of Service

Last updated: September 7, 2026

Thank you for using DetEdit. These Terms of Service (“Terms”) are the agreement between you and us for the use of the product. They describe what you can expect from us and what we expect from you.

When we say “Company”, “we”, “our” or “us”, we mean ESILEVICH SOFTWARE UNIPESSOAL LDA, registered in Portugal at Rua Morais Soares, 54B - 3 Dto, 1900-348 Lisbon.

When we say “Services”, we mean the DetEdit desktop application, the web application at detedit.ai, the website itself, and our server API, in every version and on every platform we publish them.

When we say “you” or “your”, we mean the person or organization holding a DetEdit account.

We may update these Terms in the future. When we make a significant change, we will update the date at the top of this page and notify account holders by email.

When you use our Services, now or in the future, you are agreeing to the latest Terms. There may be times where we do not exercise or enforce a right or provision of the Terms; however, that does not mean we are waiving that right or provision. These Terms do contain a limitation of our liability.

Account terms

  1. You are responsible for keeping your account credentials secure. We cannot be liable for loss or damage resulting from someone else using your credentials.
  2. You are responsible for all content in your account and all activity that happens under it.
  3. You must be a human, and at least 16 years old. Accounts created by automated means are not permitted.
  4. One person or organization per account. You may sign in from as many devices as you like.
  5. We may refuse, suspend or terminate an account that violates these Terms.

Acceptable use

You may not use the Services to:

  1. break the law, infringe someone else’s rights, or process content you have no right to process;
  2. generate or distribute content that is unlawful, that harasses or endangers others, or that violates the usage policies of the AI providers we rely on;
  3. attempt to gain unauthorized access to the Services, other accounts, or the systems they run on;
  4. circumvent usage limits, quotas or access controls, or resell access to the AI features;
  5. send automated traffic to our API beyond what the application itself generates, or otherwise place a load on the Services that degrades them for other users;
  6. reverse engineer, decompile or redistribute the applications, except where the law expressly permits it.

AI features and their output

The AI features send your text to a third-party model provider, which generates a result. Treat that result as a draft, not as fact:

  1. Output can be wrong. Models invent details, misread instructions, and produce text that sounds confident and is not correct. You are responsible for reviewing anything you use.
  2. Output is not professional advice. Do not rely on it for legal, medical, financial or other professional decisions.
  3. Output is not guaranteed to be unique. Another user submitting similar input may receive a similar result, and we make no claim that output is free of third-party rights.
  4. As between you and us, output belongs to you, subject to your compliance with these Terms. We claim no ownership of it.
  5. You choose what to send. Do not submit content that you are not permitted to disclose to a third-party processor, and do not submit special categories of personal data such as health or biometric data — the Services are not designed for it.
  6. We may change the AI provider or the model we use, and results will change when we do.

Usage limits

Accounts have limits on how much AI processing and storage they may use. The current limits are shown in the application. We may adjust them, and we may temporarily restrict an account whose usage significantly exceeds normal use or threatens the stability of the Services. Except in urgent cases, we will contact you before restricting your account.

Payment, plans and refunds

  1. Where the Services are offered free of charge, they are genuinely free: we do not ask for a card, and we do not sell your data.
  2. If we introduce paid plans, we will state the price, the billing period and what the plan includes before you subscribe. Fees are exclusive of any applicable taxes, which we will add where we are required to collect them.
  3. Payments, if any, are handled by a third-party payment provider. We never receive or store your full card details.
  4. If you are a consumer in the EU, you have a statutory right to withdraw from a purchase within 14 days. Where you ask us to make paid features available immediately, the withdrawal right ends once we have done so, to the extent the law permits.
  5. Prices may change. Existing subscribers get at least 30 days’ notice by email before a change takes effect.

Cancellation and termination

  1. You can stop using the Services at any time. You can delete individual documents and chats in the application, and you can close your account by deleting it, or by writing to contact@detedit.ai.
  2. Deleting your account removes your content as described in our Privacy policy. Export anything you want to keep before you do — we cannot recover it afterwards.
  3. We may suspend or terminate an account that violates these Terms, that is used for the activities listed under Acceptable use, or whose holder abuses or threatens our staff. Where the circumstances allow it, we will warn you first and give you an opportunity to export your content.
  4. If we discontinue the Services entirely, we will give you reasonable notice and time to export your content.

Changes to the Services

We may modify, add or discontinue parts of the Services. Software changes; features are added, and occasionally removed. Where a change materially reduces what your account can do, we will give notice through the application or by email.

Uptime, security and privacy

  1. Your use of the Services is at your sole risk. We provide the Services on an “as is” and “as available” basis, and we do not offer a service level agreement.
  2. We take security seriously: traffic is encrypted in transit, credentials are stored hashed, and backups are encrypted. No system is perfectly secure, and we do not promise that the Services will be uninterrupted or error-free.
  3. We process your data as described in our Privacy policy and for no other purpose. Nobody at the Company reads your documents except with your explicit permission or where the law requires it.
  4. We use sub-processors to run the Services, including the AI provider. They are listed in the Privacy policy.
  5. If you use the Services to process personal data of other people in the course of your business, and the GDPR applies to that processing, contact us for a data processing agreement.

Your content and our software

  1. You keep all rights to the content you create, upload or generate with the Services. We claim no ownership over it.
  2. You grant us the limited licence needed to operate the Services: to store your content, to transmit it to the AI provider when you use an AI feature, and to display it back to you.
  3. We do not use your content to train AI models, and our AI provider does not do so under the API terms that apply to us.
  4. We do not pre-screen content, but we reserve the right (but not the obligation) to refuse or remove content that violates these Terms.
  5. The Company and its licensors own the Services themselves, including the applications, the website, and all intellectual property in them. Using the Services gives you no ownership of them. You may not use our name or logo for promotional purposes without our written permission.
  6. We grant you a personal, non-exclusive, non-transferable and revocable licence to install and use the applications on devices you control, for as long as your account is in good standing. We may issue updates to the applications, and these Terms cover those as well.
  7. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Services without our express written permission.
  8. The applications include third-party software, listed with its licences in the licensing information we publish with the product. That software is licensed to you under its own terms, which prevail over this section for those components.

Features and bugs

We build the Services with care, and we test them, but no software is free of defects. We make no guarantee that the Services will meet your specific requirements or expectations, and we do not promise that every reported bug will be fixed. We prioritise those affecting security, privacy and data integrity.

Liability

We mention liability throughout these Terms, but to put it all in one section:

To the maximum extent permitted by law, the Company is not liable to you or to any third party for any direct, indirect, incidental, special, consequential, punitive or exemplary damages, or for any loss of profits, goodwill, use, or data, arising from: your use of or inability to use the Services; the cost of substitute products or services; unauthorized access to or alteration of your data; the content or conduct of any third party; or any other matter relating to these Terms or the Services, whether as a breach of contract, tort (including negligence) or any other theory of liability. Our total liability for any claim relating to the Services is limited to the amount you paid us in the twelve months before the claim arose.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud or gross negligence. If you are a consumer, your statutory rights are not affected.

Back up what matters to you. The Services are a tool for working with your documents, not a system of record.

Governing law

These Terms are governed by the law of Portugal. If you are a consumer resident in the EU, you keep the protection of the mandatory consumer law of your country of residence, and you may bring proceedings in your local courts. The European Commission’s online dispute resolution platform is available at ec.europa.eu/consumers/odr.

Questions

If you have a question about these Terms, write to contact@detedit.ai and we will answer.


Adapted from the 37signals policies, used under CC BY 4.0. Modified for DetEdit: the account, acceptable use, AI, payment, liability and governing law sections describe ESILEVICH SOFTWARE UNIPESSOAL LDA’s own terms and are not those of 37signals.